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Terms & Conditions

Please read these terms carefully before using LHexa.

Important Reward & Usage Policy

Any reward, reward coin, promotional benefit or similar reward provided through LHexa will not be transferred, deposited or paid into any bank account or UPI account. Such rewards are intended only for eligible purchases through LHexa Shopping and LHexa Food, subject to the applicable rules and eligibility conditions.

1. Acceptance of Terms

By registering, accessing or using LHexa, you agree to comply with these Terms & Conditions and all applicable rules of the platform. If you do not agree with these terms, please do not use the service.

2. About LHexa

LHexa provides digital wallet, LHexa coin, shopping, food ordering, reward and related services through its platform. Features may vary depending on user eligibility, service availability and applicable platform rules.

3. User Account

  • You must provide accurate information during registration.
  • You are responsible for keeping your account secure.
  • One person should not misuse or operate another person's account.
  • You are responsible for activity performed through your account.

4. LHexa Coins

LHexa coins are platform-specific digital reward or purchase units and are subject to the rules displayed by LHexa. Coin availability, locking, maturity, eligibility and usage may depend on the applicable transaction and platform rules.

5. Reward Coins

Reward coins or promotional rewards may be subject to eligibility requirements, expiry, maturity or other restrictions. Rewards are not guaranteed unless explicitly provided by the applicable LHexa program.

6. Shopping & Food Purchases

Eligible LHexa coins or rewards may be used for eligible shopping and LHexa Food purchases according to the applicable product, restaurant and platform rules. Availability of a reward or coin payment option may vary by transaction.

7. Payments

Payments made through supported payment gateways are subject to the gateway's applicable terms. A transaction is considered successful only after confirmation by the LHexa server and the relevant payment provider.

8. Orders & Cancellations

Food and shopping orders are subject to availability. Orders may be cancelled, rejected or modified where permitted under the applicable service rules.

9. Prohibited Activities

  • Fraudulent transactions or payment manipulation.
  • Creating fake or duplicate accounts for misuse of rewards.
  • Attempting to exploit technical errors or vulnerabilities.
  • Using the platform for unlawful activities.
  • Providing false or misleading information.

10. Account Suspension

LHexa may restrict, suspend or terminate an account where there is reasonable evidence of fraud, misuse, violation of these terms or activity that may harm the platform, users or service providers.

11. Service Availability

LHexa aims to provide continuous service but does not guarantee that every feature will always be available. Maintenance, technical issues, network problems or third-party service interruptions may temporarily affect the platform.

12. Changes to Terms

LHexa may update these Terms & Conditions from time to time. Updated terms may become applicable after being published on the platform.

13. Privacy

User information is handled according to the applicable LHexa privacy practices and policies. Users should review the privacy policy before using the platform.

14. Contact & Support

If you have questions regarding your account, orders, payments, rewards or other LHexa services, please contact LHexa through the support channels provided on the platform.

By using LHexa, you acknowledge that you have read and understood these Terms & Conditions.

© 2026 LHexa. All rights reserved.
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